Introduction to LoadAi
Brief overview of LoadAi and its current capabilities
Introduction to LoadAI
LoadAI is an intelligent dispatching software designed for trucking carriers with fleets of 100 or more trucks, offering AI-driven automation to optimize load planning, driver assignments, load consolidation, and operational efficiency. By integrating seamlessly with existing TMS and ELD systems, LoadAI provides real-time visibility into truck locations, load statuses, and route progress while applying predictive analytics to prevent delays and reduce costs. With LoadAI, carriers can reduce empty miles, improve asset utilization, and make data-driven decisions to enhance profitability and scale their operations efficiently.

Current Features and Product Roadmap
LoadAI's core functionality centers around Dispatch Optimization and Load Consolidation, but these functions encompass many additional optimization decisions. You can review the full feature set and future roadmap here: LoadAi Feature Roadmap
System Requirements
LoadAI is optimized for the latest versions of Chrome and Edge browsers and is compatible with most modern web browsers. The interface is also responsive on mobile devices, including phones and tablets, to support field and remote access.
- Recommended browsers: Google Chrome, Microsoft Edge (latest versions)
- Compatible with: Most modern web browsers
- Mobile support: Phones and tablets (responsive UI)

Logging In and Account Setup
Your LoadAI account is created by a customer success agent or a company admin. Login method depends on your company's setup.
- Account creation: Performed by a customer success agent or company admin.
- Authentication options: SSO or standard username and password.
- Multiple subscriptions: If associated with multiple subscriptions, you will be prompted to select one after entering your credentials.
- Multiple environments: Use the domain URL to select your environment (e.g.,
app.loadai.comfor production,uat.loadai.comfor testing). - Environment isolation: Changes made in lower environments do not affect the production environment.

Navigating the Platform
LoadAI has a consistent navigation layout for all users. You can find a full overview of sections and pages here.
- Left panel: Collapsible navigation panel for accessing all sections.
- Top of screen: View and filter selections for the current page.
- Main display area: Dynamic data components such as grids, Gantt charts, reports, or multi-panel grids.
- Detail panel (right): Opens when you click an individual data object; includes a multi-function drop-down menu in the upper right.
- Detail drop-down menu: Launches the detail edit form or secondary functions (e.g., requesting ad-hoc time off for drivers).
