Loads

 

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Key Use Cases

• Monitor, filter, and assign available loads

• Track origin/destination, appointments, weight, and handling rules

• Understand how a load relates to its trip(s) — including when a relay splits a single load across two trip segments

• Analyze profitability and cost breakdowns per load or manifest

• Identify planning conflicts and risks through the Warnings system (missing assignments, delays, infeasible appointments, low utilization)

• Use LTL Manifest View to consolidate compatible loads into multi-stop trips

 

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Navigation Overview

Navigate to the Loads Module from Planning > Loads.

Use the top bar filters for Status, Warnings, Customer, Origin, Zone, etc.

Switch between Loads View and Manifest View using the view selector icons in the top-left corner of the module.

 

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Loads View

This is the default view, showing one row per load. Use this view to assign, edit, or monitor load-specific attributes.

Key Columns

• Warnings: Active warnings for the load — see Warnings
• ID: Unique load ID (e.g., LD127536)
• Shipper/Broker Ref. #: External reference number from the shipper or broker
• Status: Available, Assigned, In Transit, Completed
• Type: FTL or LTL
• Customer
• Revenue Code
• Priority: High, Medium, Low
• Revenue, Loaded Miles, Empty Miles, Billable Miles, Weight, Pallet Count
• Origin / Destination: City, State, and Zone
• Origin / Destination Appointment Times — with type (NET/FCFS/explicit; see Appointment Types)
• Actual Pickup / Dropoff Timestamps
• Estimated Completion Date
• Trips #: Number of trip segments for this load — this is greater than 1 when a relay is involved (see note below)
• Stops, Driver, Tractor, Trailer, Carrier
• Manifest ID: LTL grouping ID
• Brokered / Brokerable: Whether the load is (or is eligible to be) outsourced to a carrier
• Load Rules: Hazmat, Can Split, Drop Trailer, Preloaded, On Hold, Ignore for Optimization, Is Reposition (see Load Property Flags)
• Required Trailer Type(s)
• Commodity
• Reference fields (where applicable): Seal #, Chassis #, Container #, Import/Export, Booking #, Appointment #
• Notes, Created Date, Updated Date

A load can span more than one trip. For a standard load, there's one trip. When a relay is involved (a driver handoff mid-route), the same load appears across two connected trip segments instead of one — you'll see Trips # greater than 1, and the route in the Load Detail Panel will show both trip segments with the relay point between them.

 

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Manifest View

This view is used for LTL operations, allowing you to group loads into manifests based on shared equipment, route, and optimization logic.

Key Columns

Financial & Optimization

• Manifest ID
• Revenue
• Estimated Profit
• Estimated Total Cost
• Estimated Truckload Cost
• Estimated Pickup Cost
• Estimated Dropoff Cost
• Revenue per Mile ($ / Mile)

Loads & Equipment

• Loads (count)
• Trip ID (if assigned)
• Status
• Required Equipment
• Commodity Type

Capacity & Efficiency

• Miles
• Loaded Miles Saved
• Peak Weight
• Weight Utilization (%)
• Peak Volume
• Volume Utilization (%)
• Potential Delay

Origin & Destination Details

• Origin, Origin Zone, Origin Appointment Time
• Destination, Destination Zone, Destination Appointment Time

Load Rules (Summary)

• Brokerable
• Can Split
• Stops (total across all loads)

Use Manifest View to optimize consolidation planning and monitor resource allocation efficiency across multiple loads.

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Load Detail Panel

Click any load row to open the detail panel.

Header

• Load ID (with a dropdown to switch between loads), Status, Priority, Customer
• Revenue (shown prominently)
• Origin → Destination with mileage and location names
• Appointment timestamps for origin and destination, with type (NET/FCFS/explicit), shown in the location's local timezone
• Any active warning, shown as a banner (e.g., "1 Warning: Low Utilization — driver waiting time is detected")

Finance Section

• Revenue = Line Haul + Fuel Surcharge + Accessorial. All three components are shown even when the amount is $0, so you can see the full breakdown at a glance.

Field	Description
Revenue	Total billed amount
Line Haul	Base freight charge
Fuel Surcharge	Fuel-indexed surcharge component
Accessorial	Accessorial charges (detention, lumper, etc.)

Route Section

• Full stop sequence for the load, including any relay structure
• Each stop is numbered and labeled by type: Pickup, Relay, Dropoff, or Trip Stop
• Each stop shows: city/state, location name, appointment time and type, estimated arrival, handling time, estimated departure, and an On Time / Delayed status
• Mileage between stops is shown inline
• When a relay is involved, both trip segments are shown (each linked), with the relay stop as the handoff point between them
• Driver, tractor, and trailer assignment icons appear greyed out if unassigned

Load Properties

• Load Type: FTL / LTL
• Weight, Volume, Dimensions
• Pallet Count, Billable Miles
• Handling Flags: Hazmat, Drop Trailer, Preloaded, Can Split (see Load Property Flags)
• Commodity

 

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Appointment Types

Every stop on a load has an appointment type that determines how planning treats its time window:

Type	Description	Example
Explicit / Fixed	A fixed scheduled appointment the stop must meet	06/15, 07:00 ET
NET (Not Earlier Than)	The driver may not arrive before this time; there's no latest-time constraint	NET: 06/15, 06:56 CT
NLT (No Later Than)	The driver may arrive any time before this time; there's no earliest-time constraint	NLT: 06/17, 06:56 CT
FCFS (First Come First Served)	No fixed slot — the driver arrives within a window during the location's operating hours	FCFS: 06/16, 09:00–10:00 CT
OPEN (Open Appointment)	The driver's ETA will not be constrained by appointment but calculated from feasible transit Only	OPEN: 06/16, 09:00–10:00 CT

Appointment times are always shown in the location's own timezone. If a location's timezone is set incorrectly, every appointment time at that location will display shifted — this is a common cause of appointment-related confusion, so it's worth checking a location's timezone setting if appointment times look off.

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Load Property Flags

These flags affect how a load is handled during planning:

Flag	Effect
Can Split	The load may be split across multiple assets or trips during planning
Preloaded	The trailer is staged at origin before the driver arrives, so the driver doesn't wait for loading
Drop Trailer	The driver drops the trailer at origin or destination and departs, rather than waiting through loading/unloading
Hazmat	The assigned driver must have a Hazmat endorsement
Brokerable	The load may be assigned to an external carrier (this also depends on the customer's Brokerable setting)
On Hold	The load is excluded from planning until manually released
Ignore for Optimization	The load is skipped entirely during planning runs
Is Reposition	Indicates an empty movement to rebalance assets — this is calculated automatically and isn't something you set directly

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Warnings

Warnings appear both in the Warnings column on the Loads grid and in the banner at the top of the Load Detail Panel. They flag things worth a planner's attention:

Warning	What it means
Driver Assignment Warning	The trip's start time is approaching and no driver is assigned yet
Missed Assignment Warning	The scheduled pickup time has already passed and no driver has been assigned
Delay Warning	A delay is expected (or occurred) at one or more stops on the trip
Infeasible Appointment (Solo & Team)	Neither a solo nor a team driver can meet the trip's appointment times as currently scheduled
Infeasible Appointment (Solo only)	A solo driver can't meet the appointment times, but a team assignment may still work
Low Utilization	The trip's distance and timing point to inefficient use of driver time (for example, significant driver waiting time)

Warnings that depend on timing thresholds (like how close to the pickup time a driver must be assigned before a warning appears) are configurable for your organization — contact your CSM if you'd like these adjusted.

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Action Menu Options

Accessed via the 3-dot icon on the Load Detail Panel:

• Sync from TMS — manually pull the latest TMS-managed field values for this load
• Copy ID — copies the load ID to your clipboard
• Edit — opens the load edit form for user-editable fields
• View Raw Data (shortcut: Ctrl+Y) — shows the load's data exactly as received from your TMS; useful when confirming what your TMS sent vs. what's displayed in LoadAi
• Delete — removes the load record after confirmation

 

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Data Dictionary

 

Name	Description	Data Type
ID	Unique load identifier (e.g., LD127536)	String
Status	Load status (Available, Assigned, Completed, etc.)	Enum
Type	Full Truckload (FTL) or Less-Than-Truckload (LTL)	Enum
Customer	Shipper or origin account	String
Revenue Code	Pricing agreement identifier	String
Revenue	Total billed amount	Currency
Est. Profit	Revenue minus estimated costs	Currency
Est. Total / Pickup / Dropoff / Truckload Cost	Cost breakdown by segment	Currency
$ / Mile	Revenue per loaded mile	Currency
Priority	Load urgency	Enum
Miles	Total trip distance	Number
Loaded Miles Saved	Optimized miles avoided	Number
Origin / Destination	Load start and end city	String
Origin / Destination Zone	Optimization zone for routing	String
Appointment Dates (NET, FCFS)	Scheduled pickup/delivery time windows	DateTime
Actual Pickup / Dropoff Time	Real-world timestamps from updates or ELD	DateTime
Weight	Weight in pounds	Number
Volume	Cubic feet or dimensional value	Number
Peak Weight / Volume	Max weight/volume in a manifest	Number
Weight / Volume Utilization	Percent of max capacity used	Percentage
Stops	Total stops for the load or manifest	Integer
Manifest ID	Identifier for consolidated route	String
Driver / Tractor / Trailer	Assigned resources	String
Carrier	Third-party carrier (if brokered)	String
Brokered	Whether this load is subcontracted	Boolean
Can Split	Whether the load is splittable for optimization	Boolean
Preloaded	Load is pre-positioned at shipper	Boolean
Drop Trailer	Requires trailer drop at origin or destination	Boolean
Hazmat	Indicates hazardous materials	Boolean
Required Equipment	Van, Reefer, Flatbed, etc.	String
Commodity Type	Freight classification	String
Notes	Planner notes or exceptions	String
Created / Updated Date	System-generated audit timestamps	DateTime